Frequently Asked Questions
Orders are processed the same day or next business day. You’ll receive a shipping confirmation with tracking as soon as your order leaves our warehouse.
As soon as your order ships, we’ll send you a tracking link via email or SMS (depending on what you provided at checkout). You can also log in to your account anytime to view tracking info.
If your order hasn’t shipped yet, we may be able to make changes or cancel it. Please email us at support@nutrlskin.com as soon as possible with your order number.
We’ve got you covered. Contact us within 7 days of receiving your package, and we’ll make it right — whether that means a replacement, refund, or fix.
100%. All payments are processed securely using encrypted checkout systems. We never store your payment details, and your privacy is protected.
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